Delete Account

Account Deletion Request Policy

We realize that users may want to delete their accounts for various reasons. This policy outlines the process for requesting account deletion on our mobile application.

Request to delete account

To request deletion of your account, please follow these steps:

1. Contact us via this link.
2. In the subject line of the message, write “Account deletion request.”
3. In the message details, provide the following information:
   1. Your registered phone number.
   2. Your username or other account identification information.
   3. A brief explanation of why you are requesting to delete the account (optional).
4. Once we receive your request, our support team will review your request and begin the account deletion process.

The Time Period For Deleting The Account

We strive to process account deletion requests quickly. However, please note that the deletion may take up to 3 business days to be completed. During this period, your account and associated data will be marked for deletion and will no longer be available.

Data Retention

After you delete your account, we will retain certain information as required by law or for legitimate business purposes. This information may include anonymous data that does not contain personally identifiable information.

Contact Us

If you have any additional questions or concerns about our account deletion policy, please contact our support team via the Contact Us page