We understand that users may want to delete their accounts for various reasons. This policy outlines the process for requesting account deletion on our mobile application.
Request to Delete Account
To request deletion of your account, please follow these steps:- Contact us via this link.
- In the subject line of your message, write “Account Deletion Request.”
- In the message details, provide the following information:
- Your registered phone number.
- Your username or other account identification information.
- A brief explanation of why you are requesting to delete the account (optional).
Time Period for Deleting the Account
We strive to process account deletion requests quickly. However, please note:- The deletion may take up to 3 business days to be completed.
- During this period, your account and associated data will be marked for deletion and will no longer be available.
Data Retention
After you delete your account, we will retain certain information as required by law or for legitimate business purposes.- This may include anonymous data that does not contain personally identifiable information.